
Customer Service Representative, Security Officer, Quality Assurance Inspector
David A. Brewer
1468 Bent Willow DR.
Tallahassee, FL 32311
(850) 408-6691
dbfoxx@yahoo.com
Skills: Quality assurance, inventory control; appointment scheduling, customer service, problem solving, handling large call volumes, correspondence, filing; auditing, collections and billing; Microsoft Office Programs such as Word, Excel and Power Point
Experience:
DirecTV Huntsville, AL
Customer Service Representative 09/2002-12/2009
Received and processed incoming phone calls
Verified and entered customer information into computer system
Answered customer questions regarding products, services, and pricing
Utilized scripts to sell products
Sold products and packages to customers
Handled high call volumes
Benchmark Electronics Huntsville, AL
Quality Assurance Inspector 10/1999-04/2001
Performed visual inspection of electronic products using gauges, work instructions and procedures
Monitored personnel for adherence to work instructions and company procedure
Tested products for functionality
Logged and recorded test results
SCI Systems Inc. Huntsville, AL
Repair Operator 07/1997-12/1998
Repaired electronics
Tested circuit boards
Recorded inventory
Tallacom Tallahassee, FL
Electronic Tester 12/1992-05/1997
Conducted electronic testing of circuit boards for military contracts
Education:
Southern New Hampshire University Manchester, NH
B.S. International Business 05/1997-05/2010
Keiser College Tallahassee, FL A.A. Business Administration and Accounting 04/1992-06/1995
Startup Quest® Entrepreneurship Training Program Tallahassee, FL
Center for Entrepreneurship & Innovation 04/2015-05/2015
Warrington College of Business, University of Florida
4.4 General Continuing Education Units
Roberts Professional Academy Tallahassee Florida
Completed 40 hours of Professional Training as a requirement 12th Oct 2017
For a Class “D” License per Florida Statue Ch 493
Skills
- call center (csr)
- quality assurance
- security officer
Education
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06/1998 - 05/2010
B.S. International business at Southern New Hampshire university
-
10/2017 -10/2017
40 hour course to obtain class D license Security Officer at Roberts professional Academy
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Certificate
Experience
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09/2002 - 12/2009
Customer Service Representative at Directv
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11/2000 - 04/2001
Quality Assurance Inspector at Benchmark Electronics
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Solder Certification PTH, Cmt, Flatpacks
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07/1997 - 12/1998
Repair Operator at SCI
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12/1992 - 12/1998
Test Operator at Tallacom
To contact this candidate email dbfoxx@yahoo.com