Body Shop Adminstrator

Job Description

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Job Description

Business Support Specialist

Premier Auto Body is hiring a Business Support Specialist to manage front office operations,
customer communication, documentation control, and accounts receivable tracking.
This position serves as the operational control point for the shop, ensuring all customer
communication, authorizations, billing, and documentation are handled accurately and
professionally.

Key Responsibilities
Answer incoming calls and manage customer communications
Track estimates, insurance claims, and repair authorizations
Maintain accurate documentation in CCC and internal systems
Monitor accounts receivable and follow up on past-due invoices
Manage loaner vehicle agreements and documentation
Maintain strict control of vehicle keys and customer records
Coordinate billing for fleet accounts
Escalate customer concerns, missing documentation, or payment issues to management

Qualifications
Strong organization and attention xhqgsiq to detail
Professional phone and communication skills
Ability to follow structured processes and documentation standards
Experience in an automotive shop, service business, or administrative operations
required.

Position Details
Location: Dallas, TX
Schedule: Full Time - On Site
Pay: Competitive based on experience