Complex Care Case Manager

Community Health Programs Inc Careers

Pittsfield, Massachusetts

$70,000

Full Time

Expires On: 07/02/2025

Salary Range: $70,000 - $90,000 / year



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Community Health Programs seek a highly motivated and detail-oriented ACO Complex Care Manager.



The ACO Complex Care Case Manager for High ED Utilizers is responsible for providing intensive, wraparound support to members with frequent emergency department usage within our Federally Qualified Health Center (FQHC). This role focuses on complex care coordination, patient engagement, and integration of behavioral, medical, and social supports to reduce avoidable admissions and ED visits. Must have excellent organizational skills to support our mission of providing high-quality, accessible healthcare to underserved communities. The ACO Complex Care Case Manager works both independently and as part of a multidisciplinary team to develop care plans that address root causes of high utilization and improve member outcomes.






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