Customer Service Representative
Confidential
Manassas
Full Time
Expires On: 05/08/2026
Job Description
Job Description
Description:
Position Summary
We are seeking a Customer Service Representative who is passionate about delivering excellent service and providing timely solutions for both internal and external customers. This role requires strong communication skills, attention to detail, and the ability to navigate multiple systems while maintaining a positive customer experience.
If you enjoy problem-solving, working in a fast-paced environment, and helping customers, we encourage you to apply.
Key ResponsibilitiesCustomer Support & Communication
- Provide timely and accurate information to internal and external customer inquiries
- Route calls to the appropriate departments or resources
- Identify and escalate priority customer issues
- Research and resolve customer concerns using company systems
