Director of Tram Operations and Facilities

Overview

Goldbelt Incorporated is an Alaska Native Corporation (ANC) headquartered in Juneau, Alaska, whose mission is to make a significant and positive difference in the lives of more than 4,200 Alaska Native shareholders. Alaska Native Corporations hold a distinct purpose and share a familiar creation story born in an act of Congress in 1971.

Join a fast-growing “forever” company that manages over 30 subsidiaries and provides centers of excellence in a shared service center model based out of Herndon, Virginia.

At Goldbelt, we place a strong emphasis on recognizing and rewarding the dedication and hard work of our team members in pursuit of our company's mission. We are a team focused on gold standard customer service and professional growth with competitive benefits and profit-sharing plans and help support a business model that gives back to the community of shareholders.

Responsibilities

ESSENTIAL JOB FUNCTIONS:

• Provide strategic direction and daily leadership for tram operations, facilities maintenance, and technical services to ensure safe and consistent performance
• Direct, manage, and mentor operations managers, maintenance supervisors, technicians, and facilities staff, fostering a culture focused on excellence, safety, customer service, and continuous improvement
• Oversee all aspects of tram system functionality, including mechanical, electrical, structural, and emergency response readiness.
• Develop and manage preventive maintenance programs, inspections, equipment testing schedules, and reliability initiatives in accordance with industry standards, manufacturer specifications, and regulatory requirements
• Ensure full compliance with Aerial Tramway codes, OSHA, state regulations, and internal safety policies. Coordinate required inspections and certifications with engineering partners and regulatory bodies
• Lead facilities management across the Tramway Summit and Base, including buildings, grounds, utilities, and environmental systems
• Plan, justify, and manage capital improvement projects, major repairs, and large-scale equipment upgrades; oversee contractors, vendors, and engineering partners
• Drive operational performance through data analysis, service reliability tracking, downtime mitigation, and process optimization.
• Oversee emergency preparedness and response plans, ensuring staff readiness and clear procedures for system stoppages, evacuations, and guest safety incidents
• Manage operational budgets, capital budgets, resource allocation, purchasing, and cost control, ensuring financial efficiency and alignment with strategic goals
• Partner with F&B, retail, guest services, tourism, and hospitality leadership to ensure a seamless, safe, and memorable visitor experience aligned with Goldbelt cultural values
• Represent Goldbelt Tramway in internal committees, community channels, regulatory discussions, and stakeholder partnerships
• Perform other duties as assigned

Qualifications

NECESSARY SKILLS AND KNOWLEDGE:

• Deep expertise in aerial tramway operations, mechanical systems, engineering principles, and facility infrastructure management
• Strong understanding of maintenance planning, asset management programs, and reliability engineering best practices
• Knowledge of safety standards and regulatory frameworks governing aerial tramways and amusement transportation systems
• High proficiency in risk assessment, incident response, and emergency operations
• Leadership excellence with the ability to motivate skilled technical and operational teams under demanding conditions
• Strong budgeting, capital planning, and project management skills, including experience managing contractors and engineering consultants
• Ability to communicate clearly with technical staff, executives, regulators, and public stakeholders
• Strong customer-service mindset and understanding of guest operations in a tourism environment

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in Engineering, Operations Management, Facilities Management, or related field; equivalent experience considered
• Ability to obtain and maintain applicable certifications or licenses required for tram operations leadership
• Minimum 8+ years of progressively responsible experience in tramway operations, lift systems, mechanical or industrial operations, facilities management, or related fields
• Minimum 5+ years of supervisory or managerial experience leading diverse technical or operational teams.
• Experience with budget management and forecasting
• Experience with regulatory compliance and technical documentation requirements
• Ability to work in a mountain environment with variable weather, heights, and physically demanding terrain
• Ability to work flexible hours, including weekends and holidays, as needed
• Ability to successfully pass background check

PREFERRED QUALIFICATIONS:

• Certification in safety or transportation management
• Certification such as Ropeway Operations (e.g., NARSO), Facility Management Professional (FMP), or Project Management Professional (PMP)
• Prior experience with aerial tramways, ski lifts, ropeways, or related transportation systems
• Experience working within Alaska Native corporations or tourism organizations.
• Background in large-scale facility operations, resort operations, or high-volume guest attractions

Pay and Benefits

Annual Compensation is between $112,000 to $137,750 annually

At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.