Family Partner

SJB Child Development Centers

San Jose, CA

Full Time

Expires On: 03/09/2026

Responsibilities
  • Adhere to all company policies and procedures.
  • Comply with all Title XXII Regulations, Title V Regulations, Funding Terms and Conditions, and Head Start Program Standards.
  • Ensure the accuracy and integrity of enrollment and family data by regularly reviewing and monitoring entries in SJB’s database systems.
  • Ensure the accuracy and integrity of Early Head Start and Head Start family data by regularly reviewing and monitoring entries in ChildPlus database.
  • Process enrollments in a timely manner utilizing SJB’s waiting list.
  • Determine family’s eligibility for childcare programs based on Title V Regulations and Head Start Performance Standards.
  • Maintain accurate eligibility and enrollment records through effective use of computerized and manual tracking systems.
  • Ensure all eligibility and need requirements are accurately verified and fully compliant with applicable state and federal regulations.
  • Collaborate with Site Supervisors to identify enrollment vacancies and coordinate timely placement of eligible children to maintain full program enrollment.
  • Ensure family files are complete, current, and compliant by accurately documenting all required forms and family case notes in a timely manner.
  • Conduct monthly audits of caseload, funded enrollments for California State Preschool Programs (CSPP) and General Center Based (CCTR) and Head Start Programs.


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Health And Safety
  • Mandated to report suspected child abuse.
  • Ensure health and welfare of staff is maintained at all times.
  • Ensure staff understand and follow agency procedures and reporting requirements related to health and safety standards.
  • Report safety hazards and injuries immediately and ensure proper paperwork is completed in a timely manner.

Skills And Abilities
  • General knowledge of childcare including federal and state regulations governing childcare.
  • Organized, creative, independent, self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling based and prioritization, and driven by excellence.
  • Must possess exceptional communication skills to present facts and recommendations effectively in oral and written form, including accurate grammar and business correspondence knowledge.
  • Strong interpersonal skills to establish and maintain effective business relationships; demonstrated ability to communicate in situations requiring tact and poise; skilled in confidentiality and discretion.
  • Thorough knowledge of office administration including efficient filing systems, office machines and equipment, and computer software such as Word, Excel, Publisher, Outlook (email & calendar).
  • Skilled in customer service and employee relations.
  • Must present a neat, professional appearance.
  • Ability to adjust tasks and focus with composure, and in accordance with changing deadlines and priorities.
  • Belief in working as a professional, cohesive team member.
  • Respect diversity and embrace working with multi-cultural communities.
  • Ability to define and solve practical problems and deal with a variety of concrete variables.
  • Ability to maintain confidentiality.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Education And Experience
  • Must be at least 18 years of age.
  • Associates degree is required.
  • Must be in good health as verified by a current health screening, including a test for Tuberculosis performed under the supervision of a physician not more than one year prior to employment.
  • Proof of up-to-date immunization records to include but not limited to Measles, Pertussis, Tuberculosis (every 4 years) and Influenza (annually).
  • Must be able to pass a fingerprint clearance, criminal record, FBI and DOJ clearance and child abuse index check prior to employment.
  • Must possess California Driver’s License and meet minimum insurance requirements for personal vehicle and have a driving record which meets the standards set forth in Administrative Regulation 4532 and 4533. If current auto insurance has a “Business Use Exclusion” it will need to be removed from your policy.
  • Completion of Mandated Reporter Training as per Assembly Bill 1207. Must be completed every 2 years. xhqgsiq
  • Bilingual/Biliterate a plus.


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