GUEST EXPERIENCE NAVIGATOR-DESK - PART TIME
Confidential
Lakeland
Full Time
Expires On: 05/08/2026
Job Description
Job Description
Description:
Summary/Objective
Enhances the guest experience by warmly welcoming individuals at registration desks, ensuring accurate verification of their address and phone number, and thoughtfully updating emergency contact information, including guarantor details and various addresses (e.g., seasonal, parents). Additionally, prioritizes the collection of Meaningful Use information to support comprehensive patient care.
Essential Functions
- Verifies demographics and performs a complete patient search to avoid duplicate patients.
- Provides questionnaires and/or appropriate forms to patients according to physician/provider protocols.
- Accurately verifies
