Horticulture Inside Customer Care Associate
Confidential
verona
Full Time
Expires On: 05/08/2026
Job Description
Job Description
With over 70 years of experience, The Bruce Company is a proud local business passionate about delivering exceptional results for our customers. We offer a dynamic and collaborative company culture where our employees grow alongside the company. We are currently seeking an enthusiastic Plant Care Specialist to join our vibrant nursery team. If you have a passion for plants and enjoy hands-on work, we want to meet you!
Why Choose The Bruce Company
- Work/Life Balance: Benefit from a balanced work schedule with weekly pay. As well as year round benefits and PTO and Holiday Pay.
- Team-Oriented Environment: Thrive in a supportive and collaborative atmosphere designed to promote your career success.
- Impactful Work: Contribute to some of the largest landscape projects in Dane County.
- Career Development: Establish and advance your career with one of Southern Wisconsin’s leading businesses.
Key Responsibilities
- Customer Service & Sales Support: Provide exceptional customer service by assisting clients in person, over the phone, and via email.
- Walk-In Assistance: Greet and support walk-in customers and employees, helping with inventory selection and purchasing needs.
- Phone Support: Handle incoming phone inquiries, guiding customers in selecting nursery stock, construction materials, aquatic supplies, and fencing products.
- Product Consultation: Advise customers on product availability, selection, and order fulfillment for pickup or delivery.
- Horticulture Expertise: Serve as an inventory specialist and horticulture expert, offering product knowledge and guidance.
- Order Processing: Generate sales orders, picking tickets, and invoices with accuracy and efficiency.
