Medical Director, Virtual Primary Care

Overview

Are you ready to help redefine how care is delivered across Texas? Baylor Scott & White Health is launching a transformative Virtual Primary Care (VPC) program — and we’re seeking a visionary Medical Director to lead this bold new chapter.

This is a rare opportunity to shape a next-generation model of care that’s digital-first, patient-centered, and scalable across regions. You’ll combine clinical expertise, strategic leadership, and operational insight to ensure VPC delivers high-quality, accessible, and integrated care — anytime, anywhere.

About the Role

As the Medical Director of Virtual Primary Care, you’ll lead a centralized virtual care team delivering both acute and chronic care across direct-to-consumer and internal referral channels. You’ll champion seamless integration with in-person services across the BSW network — setting standards and building a program designed for the future of healthcare.

You will

• Provide direct virtual care to your own patient panel
• Lead and mentor a growing team of Physicians and Advanced Practice Providers (APPs)
• Shape care delivery strategy, workflows, and clinical standards
• Collaborate with leaders in clinical care, digital health, operation and population health

Work Schedule

Full-time (40 hours/week) with flexible scheduling to best support patient needs and optimize care delivery. Time Allocation: 80% clinical care | 20% leadership and program development. Visibility: High-profile leadership role with executive-level exposure. Location: Hybrid (Texas-based) — must reside within commuting distance of a Baylor Scott & White Health facility.

What You’ll Do

Strategic Leadership

• Define and evolve the vision, direction, and roadmap for VPC
• Partner with leaders in Primary Care, Digital Health, Population Health, and Operations
• Drive innovation in access, value-based care, and virtual care delivery models
• Scale the VPC model regionally and beyond

Clinical & Operational Oversight

• Deliver direct virtual care for both acute and chronic conditions
• Hire, lead, and develop a team of virtual care providers
• Create efficient, compliant, patient-centered workflows
• Foster continuous clinical improvement and professional development

Quality, Innovation & Integration

• Optimize key performance metrics: outcomes, access, satisfaction, and utilization
• Promote care continuity and integration across the BSW network
• Leverage digital tools, orders, referrals and shared EHRs to enhance care
• Champion safety, evidence-based care, and a culture of continuous improvement

Collaboration & Compliance

• Coordinate with, customer journey teams, compliance, operations, credentialing, as well as physicians, APPs and staff across the BSW Medical Group and both the Quality Alliance and BSW Health Plan.
• Ensure regulatory and licensure compliance across all geographies
• Advise on digital platform development to optimize user and provider experience

What You Bring

Preferred:

• Experience supervising or mentoring APPs
• Familiarity with digital health platforms, and virtual-first care models
• Knowledge of ACOs, value-based contracts, or payer-provider partnerships
• Experience managing patient panels in the primary care setting

Who You Are

• A forward-thinking clinician with a passion for innovation and equity
• A proven leader who thrives in dynamic, startup-like environments
• Committed to delivering compassionate, high-quality, patient-centered care
• Skilled in cross-functional collaboration and systems-level thinking

Why Join Baylor Scott & White Health?

This isn’t just a leadership role — it’s a chance to help reshape healthcare. As the Medical Director of Virtual Primary Care, you’ll be at the forefront of a major transformation, designing a model of care that expands access, reduces barriers, and puts patients first. You’ll have the support of one of the most respected healthcare systems in the country — and the opportunity to make a lasting impact across communities in Texas and beyond.

About Baylor Scott & White Health

Baylor Scott & White Health is the largest not-for-profit health system in Texas and one of the largest in the U.S., serving millions across 52 hospitals, 1,100+ access points, and a network of 7,500+ providers.

With a mission to promote the well-being of all we serve, we are a national leader in clinical quality, patient safety, and innovation. Our teams are designing the future of care delivery — and we invite you to help lead the way.

Compensation & Benefits

• Competitive Salary with productivity incentives
• Comprehensive Benefits Package including medical, dental, and vision insurance
• Retirement Plans with employer matching (401(k) & 457(f))
• CME Allowance with paid time off for professional development
• Generous Relocation Assistance
• No State Income Tax in Texas

How to Apply

Interested candidates should submit their CV to: Curtis Smart, MPH, Physician Recruiter. Email: Curtis.Smart@BSWHealth.org

Join Baylor Scott & White Health and become part of a team that is transforming healthcare and making a meaningful impact on the lives of patients in Central Texas.

Qualifications

• MD or DO with an active Texas medical license (or immediate eligibility)
• Board certified in Family Medicine (Preferred), Internal Medicine, or Med-Peds
• 2+ years of clinical practice experience
• Deep understanding of primary care and population health
• Commitment to quality care and collaboration within a multidisciplinary team