Order Management Analyst

Description

We’re growing and looking to hire Order Management Analyst who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity.

In this role, you will be the primary driver of commercial governance for deal bookings and contract lifecycle management. You will thrive in a fast-paced, high-growth environment, working hands-on with Salesforce to ensure operational excellence and compliance while enabling the business to scale.

About Claroty:

Claroty has redefined cyber-physical systems (CPS) protection with an unrivaled industry-centric platform built to secure mission-critical infrastructure. The Claroty Platform provides the deepest asset visibility and the broadest, built-for-CPS solution set in the market comprising exposure management, network protection, secure access, and threat detection – whether in the cloud with Claroty xDome or on-premise with Claroty Continuous Threat Detection (CTD). Backed by award-winning threat research and a breadth of technology alliances, The Claroty Platform enables organizations to effectively reduce CPS risk, with the fastest time-to-value and lower total cost of ownership. Our solutions are deployed by over 1,000 organizations at thousands of sites across all seven continents.

A Great Place to Work® certified company, Claroty is headquartered in New York City with employees across the Americas, Europe, Asia-Pacific, and Tel Aviv. The company is widely recognized as the industry leader in CPS protection, with backing from the world’s largest investment firms and industrial automation vendors, recognized by KLAS Research as Best in KLAS for Healthcare IoT Security five years in a row, and ranking on the Forbes Cloud 100 and Deloitte Technology Fast 500 multiple consecutive years.

Requirements:

As an Order Management Analyst, Your impact will be:

• Post-Signature Execution: Execute the global order management process by validating and booking signed customer contracts into Salesforce (SFDC)
• Compliance & Validation: Review and validate opportunities, quotes, and purchase orders for completeness and alignment with internal policies and revenue recognition guidelines (ASC 606)
• Cross-Functional Governance: Act as the final gatekeeper between Sales, Finance, and Legal to identify contract discrepancies and documentation gaps for resolution.
• Data Integrity: Maintain “deal hygiene” in SFDC to ensure downstream processes have access to complete and accurate data.
• Financial Close & Audit: Lead quarter-end close activities by ensuring all bookings are finalized, documented, and maintained in an audit-ready state.
• Systems Optimization: Partner with SFDC admins to define, test, and optimize workflows and approval logic within Salesforce.
• Performance Monitoring: Track and report on operational KPIs, specifically focusing on booking accuracy and order processing cycle time.