David Brewer

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Customer Service Representative, Security Officer, Quality Assurance Inspector

Tallahassee, FL, United States

David A. Brewer

1468 Bent Willow DR.

Tallahassee, FL 32311

(850) 408-6691

dbfoxx@yahoo.com

Skills: Quality assurance, inventory control; appointment scheduling, customer service, problem solving, handling large call volumes, correspondence, filing; auditing, collections and billing; Microsoft Office Programs such as Word, Excel and Power Point

 

Experience:

DirecTV                                                                                                       Huntsville, AL

Customer Service Representative                                                          09/2002-12/2009

Received and processed incoming phone calls

Verified and entered customer information into computer system

Answered customer questions regarding products, services, and pricing

Utilized scripts to sell products

Sold products and packages to customers

Handled high call volumes

 

Benchmark Electronics                                                                                 Huntsville, AL

Quality Assurance Inspector                                                                    10/1999-04/2001

Performed visual inspection of electronic products using gauges, work instructions and procedures

Monitored personnel for adherence to work instructions and company procedure

Tested products for functionality

Logged and recorded test results

 

SCI Systems Inc.                                                                                           Huntsville, AL

Repair Operator                                                                                           07/1997-12/1998

Repaired electronics

Tested circuit boards

Recorded inventory

 

Tallacom                                                                                                         Tallahassee, FL

Electronic Tester                                                                                          12/1992-05/1997

Conducted electronic testing of circuit boards for military contracts

 

Education:

Southern New Hampshire University                                                              Manchester, NH

B.S. International Business                                                                         05/1997-05/2010

 

Keiser College                                                                                                 Tallahassee, FL            A.A. Business Administration and Accounting                                          04/1992-06/1995

 

Startup Quest® Entrepreneurship Training Program                      Tallahassee, FL

Center for Entrepreneurship & Innovation                                        04/2015-05/2015

Warrington College of Business, University of Florida

4.4 General Continuing Education Units

 

 

Roberts Professional Academy                                                          Tallahassee Florida

Completed 40 hours of Professional Training as a requirement            12th Oct 2017

For a Class “D” License per Florida Statue Ch 493

Skills

  • call center (csr)
  • quality assurance
  • security officer

Education

06/1998 - 05/2010

B.S. International business at Southern New Hampshire university

10/2017 -10/2017

40 hour course to obtain class D license Security Officer at Roberts professional Academy

Certificate

Experience

09/2002 - 12/2009

Customer Service Representative at Directv

11/2000 - 04/2001

Quality Assurance Inspector at Benchmark Electronics

Solder Certification PTH, Cmt, Flatpacks

07/1997 - 12/1998

Repair Operator at SCI

12/1992 - 12/1998

Test Operator at Tallacom

  • Updated 8 years ago

To contact this candidate email dbfoxx@yahoo.com

Contact using webmail: Gmail / AOL / Yahoo / Outlook /

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