Kissie Harris

KISSIE R. HARRIS
P.O. Box 47903
Oak Park, MI 48237
248-909-8318 Cell
khbeautifulu@gmail.com
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CAREER OBJECTIVE:        Obtain a position that is both challenging, and fulfilling with growth potential within the organization. Focusing on functional strengths and improving on weaknesses, to be an asset and grow as the company grows.

FUNCTIONAL STRENGTHS:        Well organized. Ability to learn quickly and follow directions.  I work well in a group as well as on my own. Excellent communication, customer service skills, and telephone etiquette.

EMPLOYMENT:

1/2017-present      Platinum Sky Travel-Travel Agent
Duties:    Research and book travel.

07/11-09/2016       Henry Ford Health System-Secretary II, Acute Care Surgery/Breast Oncology
Duties:   Responsible for support of two acute care surgeons and two administrative managers. Assist patients and schedule appointments. Office duties as needed. Supply orders and schedule educational courses.

10/05-06/11           Henry Ford Health System-Associate, Medical Staff Affairs & Physician Practice Development and Management
Duties:   Responsible for improving and overseeing New Physician Orientation. Benefit overviews with incoming physicians. Enter new employee data into the system. Schedule and conduct interviews, create and distribute itineraries, compile numerous outgoing letters and correspondence, maintain databases, including PeopleFlow, PeopleSoft, Access, and Excel. Provider enrollment and correspondence for Horizon Physician Network. Answer phones and direct incoming calls, filing, maintain inventory for entire department including office supplies and information packets for applicants. Distribute mail, maintain invoices. Office programs used include, Visual Cactus, PeopleSoft, PeopleFlow, ACT!, Microsoft Office (XP), and GroupWise.

03/05-10/05           Act-1/Henry Ford Health System – (TEMP)-Recruitment Assistant (HR)
Duties:   Benefit overviews with incoming physicians. Enter new employee data into the system. Schedule interviews, create and distribute itineraries, compile numerous outgoing letters and correspondence, maintain databases, including PeopleFlow, PeopleSoft, internet, and Excel. Answer phones and direct incoming calls, filing, maintain inventory for entire department including office supplies and information packets for applicants. Distribute mail, direct incoming bills to proper department.

05/04-03/05           StarGazer Communications, Inc. –Receptionist
Duties:   Database management, customer service, sales, research, typing, correspondence creation, filing, scheduling and other office duties. Set-up and maintain QuickBooks, access and outlook programs.

02/02-02/04           Clean Air Management, Inc. -Office Specialist Duties:    Office reports, Certified NITON Tester, Web design maintenance, scheduling, filing, answer multi-line phone system, letter creation and editing, and other office duties.

2/99-8/01                Mark IV Automotive-EDI Process Assistant
Duties:   Coordinate Electronic Data Interchange between numerous customers and Plants. Customer service, problem solving, team leader, filing, computer implementation training. Employee Involvement Team.

1/97-2/99                Mark IV Automotive-Customer Service Liaison
Duties:   Customer service, Direct Data Link-Ford, SMART-Chrysler, data entry, shipping, receiving, invoicing, inventory.

9/92-1/97               Fitzsimons Manufacturing- (Later purchased by Mark IV)
Duties:   Production, Line Leader, and shipping/receiving.

9/87-4/91                National Bank of Detroit (Bank One)-Teller
Duties:   Residential and commercial transactions, customer service.

2/85-9/87               Randazzo Fruit Mkt.-Cashier
Duties:   Cashier, stock, trainer, inventory.

1/85-6/85                Board of Education-Peer Group Counselor
Duties:   Trix Elementary and Law Elementary Schools, peer group counselor, typing, and counselor aid.

EDUCATION:
Diploma, Osborn High School.
Multiple Courses: HFHS University (Service Excellence, Difficult Behavior, Renewal, Diversity & others)
Multiple Courses: New Horizons Training Center (FrontPage, Office 2000, HTML, Crystal Reports, Project Management, and others)

Outside Interests: My family, Community volunteer, Travel, Sewing, bartending, reading, writing, and dancing.